Shipping Policy
Effective Date: 23-05-2025
At Astarr, we are committed to delivering your orders safely and on time. This Shipping Policy explains how we handle shipping, delivery timelines, costs, and related details.
Order Processing
All orders are processed within 1 to 3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery Time
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 3–5 business days |
| Other Areas | 5–7 business days |
| Remote Areas | Up to 10 business days |
Delivery times are estimates and may vary due to unforeseen circumstances such as weather or courier delays.
Shipping Charges
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Shipping fees are calculated based on your location and order size.
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Free shipping may be offered on orders above a specified minimum purchase value (check our website for current offers).
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
Use this tracking number on the courier’s website to monitor your package status.
Packaging
We package all orders with care to ensure your items arrive in perfect condition.
Whenever possible, we use eco-friendly packaging materials to reduce our environmental impact.
Shipping Restrictions
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We currently ship only within India.
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We do not ship to P.O. boxes or APO/FPO addresses.
Delivery Issues
If you experience any of the following, please contact us right away:
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Delivery delays beyond the estimated timeframe
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Damaged or incorrect items received
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Non-receipt of your order even though tracking shows it as delivered
We will work with the courier to resolve the issue or provide a replacement/refund as applicable.
Contact Us
For any shipping-related queries or concerns:
Email: astarrfashion@gmail.com
Phone/WhatsApp: +91 7057064364
Support Hours: Monday to Saturday, 10 AM – 7 PM