Further Information

Welcome to Astarr

At Astarr, we believe that an informed customer is a happy customer. Our goal is to provide all the details you need to shop with confidence and enjoy a smooth, satisfying experience. Whether you're curious about our products, policies, or need help with an order, we’re here for you every step of the way.

Product Information

Detailed Descriptions:
Every product includes thorough information on materials, sizing, fit, and care instructions. Please review these carefully to ensure the right choice for your needs.

High-Quality Images:
See what you're getting from every angle. We provide multiple product images to help you better understand color, texture, and overall appearance.

Sizing Guide:
Our comprehensive size charts help you find the perfect fit. Need extra help? Contact our support team — we’re happy to assist.

Shipping & Delivery

Order Processing:
Orders are dispatched within 1–3 business days. Orders placed on weekends or holidays are processed the next business day.

Shipping Options:
We offer standard shipping across India. Delivery timelines vary based on your location. Expedited shipping may be available during checkout.

Tracking Your Order:
Once shipped, you’ll receive a tracking number via email or SMS to follow your package’s journey.

Shipping Issues:
If your package is delayed, lost, or damaged, contact us right away so we can resolve the issue quickly.

Returns & Exchanges

Return Policy:
Returns are accepted within 7 days of delivery on eligible items. Products must be unused, in original packaging, and include all tags.

Exchange Process:
Need a different size or color? Contact our support team for easy exchange instructions and return shipping guidance.

Refunds:
Refunds are issued to the original payment method within 5–7 business days after we receive and inspect your return. Shipping charges are typically non-refundable.

Payment Methods & Security

Accepted Payment Options:
We accept credit/debit cards, UPI, net banking, digital wallets, and Cash on Delivery (COD) in select areas.

Secure Checkout:
All payments are encrypted with industry-standard security protocols to protect your personal and financial information.

Product Care

To extend the life of your Astarr items, follow our Care Guide. Proper care helps maintain quality, fit, and appearance over time.

Gift Services

Make someone’s day with our gift wrapping options and the ability to ship directly to the recipient — complete with a personalized message.

Customer Support

We’re here to help with any questions, concerns, or feedback.

Email: astarrcare@gmail.com
Phone/WhatsApp: +91 7057064364
Support Hours: Monday to Saturday, 10 AM – 7 PM
Response Time: Within 24 hours on business days

International Shipping

We currently ship within India only. Stay tuned for updates on international shipping options in the future.

Stay Connected

New product launches
Exclusive offers
Style inspiration

Feedback & Suggestions

Your thoughts help us grow! If you have suggestions, comments, or ideas, we’d love to hear from you. We’re always looking to improve your Astarr experience.

Thank you for choosing Astarr.
Your satisfaction is our top priority — and we look forward to serving you again!