Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs) — Astarr

1. What products does Astarr offer?
We offer a curated range of fashion and lifestyle essentials including:

  • Oversized T-shirts

  • Gauze Shirts

  • Co-ord Sets

  • Polo T-shirts

  • Beachwear & Casual Clothing

  • Electronics and Smart Gadgets

Our collections blend comfort, style, and functionality — all designed with a modern, bold edge.

2. How can I place an order?
You can place an order directly through our website. Simply:

  • Browse your favorite items

  • Select your size/color

  • Click “Add to Cart” and proceed to checkout

  • Enter your shipping details and make payment

That’s it! You'll receive an order confirmation via email.

3. How long does delivery take?
We usually dispatch orders within 1–3 business days.
Standard delivery times:

  • Metro Cities: 3–5 business days

  • Other Locations: 5–7 business days

  • Remote Areas: Up to 10 business days

You’ll receive tracking details once your order ships.

4. What payment methods do you accept?
We accept:

  • UPI (Google Pay, PhonePe, Paytm, etc.)

  • Debit/Credit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (if enabled for your region)

All payments are 100% secure and encrypted.

5. Can I return or exchange an item?
Yes. We offer returns/exchanges within 7 days of delivery, provided the item:

  • Is unused and in original packaging

  • Has all tags attached

  • Is not an electronic item (unless it is damaged or defective)

To initiate a return, contact us at astarrfashion@gmail.com with your order details.

6. Do you sell original electronics and gadgets?
Absolutely. All electronic items listed on Astarr are 100% original, tested, and quality-assured. Warranty details, if applicable, will be mentioned on the product page.

7. How do I choose the right size?
Each product page includes a size guide. Please refer to it before placing your order.
If you're unsure, feel free to contact us — we’ll be happy to help you choose the best fit.

8. How can I contact Astarr for support?
We're here to help!
Email: astarrfashion@gmail.com
Call/WhatsApp: +91 7057064364
Support Hours: Mon–Sat, 10 AM to 7 PM

9. Do you ship internationally?
Currently, we ship only within India. International shipping is coming soon!

10. Are the product images real?
Yes — all images on our website are either real photos or high-quality renders that accurately represent the product. Color may vary slightly due to screen settings.